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Privacy and Cookie Policy

Daks over Normandy / European DC-3 Society

 
1.      Introduction
1.1     We are committed to safeguarding the privacy of our website visitors and service users.
1.2     This policy applies where we are acting as a data controller with respect to the personal data of
our website visitors and service users; in other words, where we determine the purposes and means
of the processing of that personal data.
1.3     By using our website and agreeing to this policy, you consent to our use of cookies in accordance with
the terms of this policy.
1.4     In this policy, "we", "us" and "our" refer to Daks over Normandy Ltd. / The European DC-3 Society.
For more information about us, see Section 19.

2.       How we use your personal data
2.1     In this Section 2 we have set out:
        (a)     the general categories of personal data that we may process;
        (b)     in the case of personal data that we did not obtain directly from you, the source and specific
categories of that data;
        (c)     the purposes for which we may process personal data; and
        (d)     the legal bases of the processing.
2.2     We may process data about your use of our website and services ("usage data"). The usage data may
include your IP address, geographical location, browser type and version, operating system, referral
source, length of visit, page views and website navigation paths, as well as information about the
timing, frequency and pattern of your service use. This usage data may be processed for the purposes
of analysing the use of the website and services. The legal basis for this processing is our legitimate
interests, namely monitoring and improving our website and services.
2.3     We may process your account data ("account data"). The account data may include your name and
email address. The source of the account data is you. The account data may be processed for the
purposes of operating our website, providing our services, ensuring the security of our website and
services, maintaining back-ups of our databases and communicating with you. The legal basis for this
processing is our legitimate interests, namely the proper administration of our website and business.
2.4     We may process your information included in your personal profile on our website ("profile data").
The profile data may include your name, address, telephone number, email address, profile pictures,
gender, date of birth, relationship status, interests and hobbies, educational details and employment
details. The profile data may be processed for the purposes of enabling and monitoring your use of
our website and services. The legal basis for this processing is our legitimate interests, namely the
proper administration of our website and business. performance of a contract between you and us
and/or taking steps, at your request, 
2.5     We may process information that you post for publication on our website or through our services
("publication data"). The publication data may be processed for the purposes of enabling such
publication and administering our website and services. The legal basis for this processing is our
legitimate interests, namely the proper administration of our website and business.
2.6     We may process information contained in any enquiry you submit to us regarding goods and/or services
("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and
selling relevant goods and/or services to you. The legal basis for this processing is our legitimate
interests, namely the proper administration of our website and business.
2.7     We may process information relating to transactions, including purchases of goods and services, that
you enter into with us and/or through our website ("transaction data"). The transaction data may
include your contact details, your card details and the transaction details. The transaction data may be
processed for the purpose of supplying the purchased goods and services and keeping proper records of
those transactions. The legal basis for this processing is the performance of a contract between you and
us and/or taking steps, at your request, to enter into such a contract and our legitimate interests,
namely our interest in the proper administration of our website and business.
2.8     We may process information that you provide to us for the purpose of subscribing to our email
notifications and/or newsletters ("notification data"). The notification data may be processed for the
purposes of sending you the relevant notifications and/or newsletters. The legal basis for this
processing is our legitimate interests, namely the proper administration of our website and business.

2.9     We may process information contained in or relating to any communication that you send to us
("correspondence data"). The correspondence data may include the communication content and
metadata associated with the communication.  Our website will generate the metadata associated with
communications made using the website contact forms. The correspondence data may be processed for
the purposes of communicating with you and record-keeping. The legal basis for this processing is our
legitimate interests, namely the proper administration of our website and business and communications
with users.    
2.10   We may process any of your personal data identified in this policy where necessary for the
establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative
or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the
protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.11   We may process any of your personal data identified in this policy where necessary for the purposes of
obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice.
The legal basis for this processing is our legitimate interests, namely the proper protection of our
business against risks.
2.12   In addition to the specific purposes for which we may process your personal data set out in this Section
2, we may also process any of your personal data where such processing is necessary for compliance
with a legal obligation to which we are subject, or in order to protect your vital interests or the vital
interests of another natural person.
2.13   Please do not supply any other person's personal data to us, unless we prompt you to do so.

3.       Providing your personal data to others
3.1     We may disclose your personal data to any member of our group of companies (this means our
subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for
the purposes, and on the legal bases, set out in this policy.
3.2     We may disclose your personal data to our insurers and/or professional advice necessary for the
purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice,
or the establishment, exercise or defence of legal claims, whether in court proceedings or in an
administrative or out-of-court procedure.
3.3     Financial transactions relating to our website and services are handled by our payment services
provider, Buckaroo. We will share transaction data with our payment services providers only to the
extent necessary for the purposes of processing your payments, refunding such payments and dealing
with complaints and queries relating to such payments and refunds. You can find information about the
payment services providers' privacy policies and practices at www.buckaroo.com
3.4     In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your
personal data where such disclosure is necessary for compliance with a legal obligation to which we are
subject, or in order to protect your vital interests or the vital interests of another natural person. We
may also disclose your personal data where such disclosure is necessary for the establishment, exercise
or defence of legal claims, whether in court proceedings or in an administrative or out-of-court
procedure.

4.       Retaining and deleting personal data
4.1     This Section 4 sets out our data retention policies and procedure, which are designed to help ensure
that we comply with our legal obligations in relation to the retention and deletion of personal data.
4.2     Personal data that we process for any purpose or purposes shall not be kept for longer than is
necessary for that purpose or those purposes.
4.3     In some cases it is not possible for us to specify in advance the periods for which your personal data will
be retained. 
4.4     Notwithstanding the other provisions of this Section 4, we may retain your personal data where such
retention is necessary for compliance with a legal obligation to which we are subject, or in order to
protect your vital interests or the vital interests of another natural person.

5.       Security of personal data
5.1     We will take appropriate technical and organisational precautions to secure your personal data and to
prevent the loss, misuse or alteration of your personal data.
5.2     We will store all your personal data on secure servers, personal computers and mobile devices, and in
secure manual record-keeping systems.
5.3     Data relating to your enquiries and financial transactions that is sent from your web browser to our web
server, or from our web server to your web browser, will be protected using encryption technology.
5.4     You acknowledge that the transmission of unencrypted or inadequately encrypted data over the internet
is inherently insecure, and we cannot guarantee the security of data sent over the internet.

6.       Amendments
6.1     We may update this policy from time to time by publishing a new version on our website.
6.2     You should check this page occasionally to ensure you are happy with any changes to this policy.

7.       Your rights
7.1     You may instruct us to provide you with any personal information we hold about you; provision of such
information will be subject to: 
        (a)     the payment of a fee currently fixed at GBP 20; and
        (b)     the supply of appropriate evidence of your identity.
7.2     We may withhold personal information that you request to the extent permitted by law.
7.3     You may instruct us at any time not to process your personal information for marketing purposes.
7.4     In practice, you will usually either expressly agree in advance to our use of your personal information
for marketing purposes, or we will provide you with an opportunity to opt out of the use of your
personal information for marketing purposes.

8.       Updating information
8.1     Please let us know if the personal information that we hold about you needs to be corrected or updated.

9.       About cookies
9.1     A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server
to a web browser and is stored by the browser. The identifier is then sent back to the server each time
the browser requests a page from the server.
9.2     Cookies may be either be "persistent" cookies or "session" cookies: a persistent cookie will be stored by
a web browser and will remain valid until its set expiry date, unless deleted by the user before the
expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the
web browser is closed.
9.3     Cookies do not typically contain any information that personally identifies a user, but personal
information that we store about you may be linked to the information stored in and obtained from
cookies.

10.     Cookies that we use
10.1   We use cookies for the following purposes:
        (a)     to identify you when you visit our website and as you navigate our website.
Cookies used for this purpose are PHPSESSID and CIVICALLOW.
        (b)      to maintain the state of your shopping cart as you navigate our website.
Cookies used for this purpose are: PHPSESSID
 
11.     Managing cookies
11.1   Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so
vary from browser to browser, and from version to version. You can however obtain up-to-date
information about blocking and deleting cookies via these links:
        (a)     (Chrome) https://support.google.com/chrome/answer/95647?hl=en
        (b)     (Firefox) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-
preferences
        (c)     (Opera) http://www.opera.com/help/tutorials/security/cookies/
        (d)     (Internet Explorer) https://support.microsoft.com/en-gb/help/17442/windows-
internet-explorer-delete-manage-cookies
        (e)     (Safari) https://support.apple.com/kb/PH21411
        (f)     (Edge) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
11.2   Blocking all cookies will have a negative impact upon the usability of many websites.
11.3   If you block cookies, you will not be able to use all the features on our website.

12.     Our details
12.1   This website is owned and operated by Daks over Normandy Ltd.
12.2   We are registered in England and Wales under registration number 10649646 and our registered office
is at 73 Gladstone Road, Boscombe, Bournemouth Dorset BH7 6HD, UK.
12.3   Our principal place of business is at our registered office.
12.4   You can contact us:
        (a)     by post, to the postal address given above;
        (b)     using our website contact form;
        (c)     by telephone, on the contact number published on our website from time to time; or
        (d)     by email, using info@daksovernormandy.com.
 
13.     Data protection officer
13.1   Our data protection officer's name is Chris James